At Matriz Comércio Internacional Lda, we respect your privacy and are committed to protecting your personal data. We process and protect your information in accordance with the General Data Protection Regulation (GDPR).

This Privacy Policy explains in detail what information Matriz Comércio Internacional, Lda. (hereinafter referred to as Matriz) collects through the website https://matrizci.com/, how it is used and disclosed, and the measures taken to protect it. By visiting this website, you accept the privacy practices and measures described in this Policy. This Policy complements and is subject to the Terms of Use of the website.

1. Data controller

Matriz acts as the data controller of the personal data, and provides the following contact information:
Matriz Comércio Internacional Lda
Av. D. João II, 23D, Parque das Nações, 1990-079 Lisboa
matriz@matrizci.com
+351 218 937 000

2. Data we collect

We may collect the following personal data:

  • Name;
  • Email address;
  • Telephone number;
  • Address;
  • Company/Organisation;
  • Information collected via cookies (e.g. IP address, geographic location, device type).

3. Purpose of data processing

Your data will be processed for the following purposes:

  • Handling information or contact requests
  • Managing business relationships
  • Improving your browsing experience on the website
  • Complying with legal obligations

Matriz ensures that personal data is:

  • Processed lawfully, fairly, and transparently
  • Collected for specified, explicit, and legitimate purposes to deliver high-quality services
  • Adequate, relevant, and limited to what is necessary for the purposes for which it is processed
  • Accessed only by authorised personnel under the principle of minimal and essential access for business functions
  • Retained only for the period required for the purposes for which it is processed
  • Processed securely, including protection against unauthorised or unlawful processing, and against accidental loss, destruction, or damage

4. Legal basis

The processing of your data is based on:

  • Your consent
  • The performance of a contract or pre-contractual steps
  • Compliance with legal obligations
  • The legitimate interest of Matriz Comércio Internacional Lda (e.g. service improvement)

5. Data sharing

Your personal data will not be sold, exchanged or transferred to third parties, except:

  • When required to comply with legal obligations
  • With trusted suppliers or partners, under conditions ensuring secure processing

6. Data security

We implement appropriate technical and organisational measures to safeguard your personal data against destruction, loss, alteration, disclosure, or unauthorised access.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal obligations.

8. Your rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate or outdated data
  • Request the deletion of your data
  • Object to or request restriction of processing
  • Withdraw your consent (where applicable)
  • Request the portability of your data

To exercise any of your rights, please contact us at: matriz@matrizci.com

9. Complaints

If you believe your personal data is being processed in violation of applicable legislation, you have the right to lodge a complaint with the CNPD (Portuguese Data Protection Authority) or another competent supervisory authority.

10. Cookies

Our website uses cookies to enhance your browsing experience. For more details, please consult our Cookie Policy.

11. Changes and Updates to this Policy

We reserve the right to amend this Privacy Policy at any time.
All updates will be duly communicated via our website.